Why TrakSmart as opposed to a competitor?
TrakSmart offers integrated, comprehensive, self-administering,
thin client modules covering the whole spectrum of Human Performance
related issues, which easily integrate into existing systems. To
the best of our knowledge no other UK company offers such a
comprehensive range of features, method of approach or modern solution.
Why change?
Many organisations are realising that the old annual paper based
procedures do not deliver accurate meaningful and timely enough
results to match current business needs. Once a year is too little,
too late.
What will the maintenance agreement offer?
All the usual upgrades and fixes and in addition the right to
take later versions of bought modules as they broaden with additional
functionality.
Will a package solve my problems?
Yes, for most clients.
TrakSmart’s standard solution can be further customised to
each client’s needs.
What about my other systems?
TrakSmart will link to most other systems and the development
team have very significant, proven integration experience. Some
of the development team has worked on site with Microsoft in USA.
What modules are available?
Performance Management
This module delivers competences, objectives, PDPs, ratings and
T& D gap analysis.
Learning Resources
Why just identify a problem? - this module helps you solve it by creating a
catalog of links to web sites/videos/word documents/mentors/books/training
courses etc.
Training
Set training tables per individual or job rolw. These can be mandatory
(compliance) or optional. Training tables can be set by the organisation
or manager or individual.
Scoop
Why spend thousands developing an integrated Intranet when you
can create browser pages from within HR screens? This module delivers
pre-dateable stacked, Themes and News items, which are released
onto user’s home pages at pre-defined dates.
E-mail diary reminders
Set up any number of e-mails to be sent to pre-defined users on
set dates or joining date anniversaries, group them by individual,
department or company. Imagine how much work this saves an HR team.
What about remote workers?
Features of the modules enable remote users to contribute to the
system via web or the client’s own network or even Optically
Mark Read forms for those users without computers.
What about control?
The system adopts the twin complementary aims of self-management
and procedural control. This delivers cultural buy-in by all staff
and regular rapid management information at all levels.
Who can see what?
A manager or director can instantly view all data about any team
member that reports directly or indirectly. This is a very powerful
option as it enables rapid identification of both outstanding and
poor performance with the tools to do something about both.
What can HR see?
Everything! With minimal management.
Can we use our own competences?
Yes, either your own or recognised leading practitioner’s
or a combination to meet best practice ideas and standards.
What sort of help can you provide?
We can develop competences and objectives if you so wish or upload
pre-existing data of your own.
Can you provide references?
Yes.
What do I need to run the system?
A server and Microsoft SQL server software which is freely available
in the marketplace.
What about speed?
One of our clients rung us soon after installation to say how
pleased he was with the speed compared to his other systems.
How long does it take to implement?
Three to six weeks to the first installation and from thereon
it’s dependent upon the size of the organisation.
How soon will I see an improvement?
Immediately and you can verify this with other clients.
Can you produce a budgetary cost for me?
Yes.
What is the cost?
Charges are based upon a flat cost plus a charge per user. Both
are once only costs.
What if my number of users subsequently goes up?
You pay only for the increased users.
How much is the annual charge?
There is no annual charge apart from maintenance, which is 17.5%
of initial cost. 
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